Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes without notifying every member regarding the update.
Online Platforms Response
Numerous buyers and vendors are posting online saying Vinted listings now show a different size category compared to what was initially listed as a result of the reclassification.
The platform stated the new system was more in line with other platforms.
It has advised users to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Size Classification Updates
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.
Member Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Manual Updates
Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she said.
Marketplace Information
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: earlier, the service retracted a modification to its shipping options after backlash from users.
